3100 Kulmhotel Gornergrat

I absolutely loved this experience. This has to be my favorite trip so far! The highlight was definitely the majestic view of the Matterhorn, which was simply breathtaking. Another unforgettable part was the stargazing experience. It was phenomenal. Our guide was knowledgeable and engaging. We had the chance to see Jupiter, Double Clusters (H Persei and X Persei), Mars, and Messier 13, and the most amazing part was that we saw a shooting star. The staff were also friendly, helpful, and very accommodating. My husband experienced some elevation sickness, but they provided great advice, which really helped. Surprisingly, the dessert from our dinner seemed to make him feel better, so he was able to enjoy the stargazing too. For dinner, we ate at Glacier Kitchen, where we had a “hotpot” meal. The food was pretty good, though we were a bit confused about the sauce (I guess we, as Asians, are used to a different type of sauce). But the staff were super helpful, making sure we had everything we needed. As for the facilities, they were okay. And sadly, Zoom was closed. Renovations are ongoing, too. I was hoping to find a spa for some relaxation, but given that the location is at the top of the alps, I guess it is not feasible. It would also be nice if they had a vending machine for hot beverage like hot chocolate especially since the weather is cold—it would be a great little touch for hotel guests. Overall, this stay was absolutely worth it. The hotel offers a peaceful and modest retreat at the top of the Alps, with a spectacular view that makes it all worthwhile.

Just wow. The views from around the hotel and from our windows were exceptional. The beds were comfortable. The room was a little warm and we needed to keep the windows open. It was quiet and serene. The dining room staff were exceptionally attentive and helpful in keeping me safe with my food allergies. Breakfast was great. Be aware though that at such a high altitude we were all a l8ttle short of breath with minimal exertion.would have loved to buy some souvenirs of our experience but all the shops were closed for renovations. Also no shops to buy food or snacks on the mountain. Come prepared if you don't have dinner included.

The location was amazing the staff so attentive especially Peter.

The Kulmhotel Gornergrat exceeded our expectations, but maybe not in the way you'd think. We visited the Gornergrat a few days before Christmas and had intended to ski during our stay. A totally random snow / wind storm hit Zermatt during our stay and we were literally completely snowed in to the hotel for 2 days (the Gornergratbahn was not running at all). This was the greatest blessing in disguise. The staff at the Gornergrat took the most amazing care of us and ensured we were comfortable, entertained, and well-fed. Our family spent the 2 days watching Christmas movies, drinking hot chocolate (a special chili hot chocolate courtesy of the staff!), and playing board games. What could have been a disaster turned into a surprise highlight. And, as the cherry on top, on our last day the sky opened up and we had the most stunning views of the Swiss alps and the Matterhorn. I would recommend this hotel and this team to anyone. Can't wait to go back again one day and remember the time we were snowed in. It's one of our favorite memories.

Beautiful property, breath-taking views and an incredibly friendly and accommodating staff.